Training Schedule

Have a question? Contact Us

• A proficient understanding of basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices, including using PowerShell.

• Module 1 : Explore Microsoft Teams
• Describe Microsoft Teams core workloads
• Describe how Microsoft 365 integrates with Teams
• Describe how Microsoft Power Platform integrates with Teams
• Explain the architecture of Microsoft Teams and dependent services
• Describe how Microsoft Teams interacts with SharePoint, One Drive and Exchange
• Describe Teams certified solutions
• Module 2 : Plan and deploy Microsoft Teams
• Describe different Teams admin roles
• Explain which management tools are available for Teams
• Plan for Teams rollout
• Understand the importance of a user adoption plan when deploying Teams
• Identify required licensing for Teams
• Deploy Teams clients
• Module 3 : Implement lifecycle management and governance for Microsoft Teams
• Describe the lifecycle management for Teams
• Plan governance features for Teams
• Configure Microsoft 365 Groups governance features
• Plan the Teams policy assignment for different scenarios
• Create and manage policy packages
• Control Teams preview features for users
• Create and manage team templates and templates policies
• Module 4 : Monitor your Microsoft Teams environment
• Analyze usage patterns by monitoring Microsoft 365 and Teams usage reports
• Interpret Microsoft Adoption Score
• Manage user access by using Azure AD access reviews
• Assess network readiness by using Microsoft 365 network connectivity dashboard
• Manage Teams notifications and alerts to monitor Teams capabilities and receive alerts
• Manage feedback policies
• Module 5 : Manage access for external users
• Explain external access and guest access.
• Describe how to manage external access and guest access.
• Manage external collaboration in Azure Active Directory.
• Manage external collaboration in Microsoft 365.
• Manage external access in Microsoft Teams.
• Manage guest access in Microsoft Teams.
• Manage file sharing in SharePoint
• Module 6 : Implement security for Microsoft Teams
• Configure Conditional Access and multifactor authentication for Microsoft Teams.
• Configure Safe Attachments for Microsoft Teams.
• Configure Safe Links for Microsoft Teams.
• Examine the Defender for Cloud Apps.
• Describe security reports for Microsoft Teams.
• Plan and configure enhanced encryption policies.
• Module 7 : Implement compliance for Microsoft Teams
• Describe how sensitivity labels work and how to configure them.
• Describe how to create retention policies.
• Generate Data Loss Prevention policies to protect against data leakage.
• Deploy communication compliance for reviewing communication.
• Activate the scoped directory search in Teams.
• Describe how information barrier policies work and how to create them.
• Create and manage eDiscovery cases and supervision policies.
• Create and manage compliance recording policies.
• Configure alert policies for events in Microsoft Teams.
• Module 8 : Plan and configure network settings for Microsoft Teams
• Explain the network requirements of Microsoft Teams.
• Work with the Network Planner tool.
• Utilize the Network Test Companion.
• Describe the required network ports and protocols.
• Configure reporting labels for Microsoft Teams.
• Implement Quality of Service in your environment.
• Module 9 : Create and manage teams
• Create new teams
• Create teams from existing resources
• Create an org-wide team
• Manage team settings
• Manage users in a team
• Configure dynamic membership for teams
• Archive, restore from archive, delete, and restore deleted teams
• Module 10 : Manage collaboration experiences for chat and channels
• Manage the creation of private channels
• Control the email integration of teams
• Organize the file sharing functions from the Teams client
• Create and modify messaging policies
• Understand how to set up channel moderation in teams
• Module 11 : Manage apps for Microsoft Teams
• Describe apps, bots, and connectors in Microsoft Teams
• Explore admin settings for Teams apps
• Manage app permission policies
• Configure app setup policies
• Manage custom app policies and settings
• Publish a custom app in Microsoft Teams
• Module 12 : Manage meetings and events experiences
• Understand meetings and events in Microsoft Teams
• Set up conference bridges
• Manage meeting policies
• Configure meeting settings
• Manage Live events policies
• Configure Live events settings
• Explain Live events in Microsoft 365
• Module 13 : Configure and manage Microsoft Teams Room and Teams devices
• Standardize a Teams Rooms deployment
• Consider the right criteria when analyzing various meeting spaces
• Create the resource account used by Teams Rooms
• Manage device settings and firmware
• Manage configuration profiles
• Manage Teams device tags
• Module 14 : Manage phone numbers and settings
• Evaluate Teams calling solutions
• Explain how to get phone numbers
• Manage emergency addresses
• Manage phone numbers for users
• Manage voice settings for users
• Module 15 : Manage Teams Phone settings and policies
• Create and manage resource accounts
• Create and manage call queues
• Create and manage auto attendants
• Configure call park policies
• Configure policies to manage calling capabilities
• Module 16 : Troubleshoot audio, video, and client issues
• Describe key aspects of Teams troubleshooting
• Identify call quality issues with call analytics
• Identify call quality issues with Call Quality Dashboard
• Identify call quality issues with the Direct Routing Health Dashboard