This course will prepare you to:
Describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective.
Business Analysts
Functional Consultants
Project Managers
End Users
QA managers
Testers
- Essential
- Fundamental understanding of web technologies and e-commerce concepts
- Overview
- Major Modules
- Business & Administration Tools
- Product Content Management
- Catalogs & Products
- Backoffice Product Cockpit
- Catalogs, Categories, Products
- Catalog Management
- Product Modeling
- Classification
- Product Variants
- (Exercise) Product Content Management
- Web Content Management
- CMS Overview
- (Exercise) WCM CMS
- Personalization
- (Exercise) WCM Personalization
- SAP Commerce Cloud, Composable Storefront
- Commerce
- Search
- (Exercise) Search
- Pricing
- Cart Features & Checkout Types
- Promotions & Coupons
- (Exercise) Promotions
- Order Management
- Payment
- Basic Order Management Related Features
- Order Management Services Module
- Customer Support
- Overview
- Customer Management
- Order Cancellations & Returns
- Customer Service Module
- Fraud Detection
- (Exercise) Customer Support
- B2B Commerce
- Account Management
- Organization Management
- Catalog, Pricing & Stock
- Ordering & Checkout
- PunchOut Support
- (Exercise) B2B Commerce
- Integration
- General Introduction
- Internal Integration Solutions
- External Integration Solutions
- How to Choose?
- Essential Foundations
- Architecture
- Security
- Automation (CronJobs)
- Validation Framework
- ImpEx
- Workflows
- (Exercise) Essential Foundations
- Good to Know
- Licensing & Versioning
- Deployment & Maintenance
- SAP Commerce Cloud
- Industry-Specific Accelerators
- Intelligent Selling Services
- GDPR
- Webography
Course based on software release:
SAP Commerce Cloud 2205
Course notes and announcements:
In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course contains demonstrations by trainers as well as hands-on exercises for course participants. The course is valid for both on-premises and cloud version of SAP Commerce.
The course presents a high-level overview of SAP Commerce Cloud and its important role in the SAP Customer Experience portfolio. Participants will have the opportunity to identify the main out of the box features and perform exercises on how to provide basic configuration in Backoffice, SmartEdit and other administration tools.
Notes
The course does not investigate details of project specific problems, but rather focuses on how to tackle most common project tasks in daily routine.
Part of the training exercises is based on the SAP Commerce Cloud Accelerator module, but the composable storefront (previously known as Spartacus) is also included in the course material.
This is a SAP CERTIFIED Course. Your course will include Full Class Delivery of the comprehensive standard SAP curriculum agendas, SAP Certified Instructor, Demonstration and Presentation, Student Hands on exercises, Access to SAP Hosted servers/training environment, and SAP Certified participant guides.
With virtual live classroom training you get comprehensive training from SAP experts using seamless over-the Web connectivity. The same content delivered in SAP's traditional "brick and mortar" classrooms is presented during virtual live classroom deliveries. As in SAP's traditional classrooms, SAP virtual live classroom stresses hands-on learning providing each registered student with exclusive access to live SAP systems throughout each course. Each Virtual Live class is taught by a SAP Certified Instructor and will include an e-book student guide for you to download and keep. CPE Credits are currently available only for publicly scheduled courses delivered live at SAP locations and our Authorized Education Partner locations. CPE Credits are not available for virtual live classroom sessions.
Not finding any suitable dates? Contact us for additional available dates: training@dunnsolutions.com
