This course will prepare you to:
Perform general configuration of service processes in SAP S/4HANA Service
Configure an on-site service process in SAP S/4HANA Service
Configure an in-house repair process in SAP S/4HANA Service
Configure service contracts in SAP S/4HANA Service
Application Consultant
Business Process Owner / Team Lead / Power User
Help Desk/CoE Support
Trainer
- Essential
- S4700 SAP S/4HANA Service
- Introducing Service Processing in SAP S/4HANA and Learning its Process Steps
- Executing a Service Process in SAP S/4HANA
- Learning the General Configuration of Service Processing
- Configuring a Transaction Type
- Configuring an Item Category
- Configuring Item Category Determination
- Configuring Copying Control for Business Transactions
- Configuring the Integration with Controlling in SAP S/4HANA
- Configuring the Integration with the Cross-Application Time Sheet (CATS)
- Configuring Pricing for Service Transactions
- Configuring More Basic Settings for Business Transactions
- Configuring an On-site Service Process
- Configuring Service Requests
- Configuring Service Order Quotations and Service Orders
- Configuring Service Confirmations and Service Billing
- Configuring the Maintenance Service Scenario
- Configuring In-House Repair
- Processing an In-House Repair
- Learning the Configuration of In-House Repair
- Configuring Service Contracts
- Learning the Configuration of Service Contracts
- Appendix: Understanding the Technical Architecture and the Configuration of the User Interface
- Outlining the Architecture Behind SAP S/4HANA Service
- Configuring the User Interface
Course based on software release:
SAP S/4HANA 2021
Course notes and announcements:
This course will prepare you to configure the most important business processes in SAP S/4HANA Service. The configuration for both and on-site service process and an in-house repair process is explained. Service contract configuration is also a topic. In addition the integration with Controlling, with the Cross-Application Time Sheet (CATS) and integration with Logistics in SAP S/4HANA is covered.
This is a SAP CERTIFIED Course. Your course will include Full Class Delivery of the comprehensive standard SAP curriculum agendas, SAP Certified Instructor, Demonstration and Presentation, Student Hands on exercises, Access to SAP Hosted servers/training environment, and SAP Certified participant guides.
With virtual live classroom training you get comprehensive training from SAP experts using seamless over-the Web connectivity. The same content delivered in SAP's traditional "brick and mortar" classrooms is presented during virtual live classroom deliveries. As in SAP's traditional classrooms, SAP virtual live classroom stresses hands-on learning providing each registered student with exclusive access to live SAP systems throughout each course. Each Virtual Live class is taught by a SAP Certified Instructor and will include an e-book student guide for you to download and keep. CPE Credits are currently available only for publicly scheduled courses delivered live at SAP locations and our Authorized Education Partner locations. CPE Credits are not available for virtual live classroom sessions.
Not finding any suitable dates? Contact us for additional available dates: training@dunnsolutions.com
