This course will prepare you to:
Configure SAP Cloud for Customer for integration with SAP SAP S/4HANA
Configure SAP SAP S/4HANA for integration with SAP Cloud for Customer
Configure SAP Cloud Platform Integration for integration with SAP Cloud for Customer and SAP SAP S/4HANA
Describe SAP Cloud for Customer configuration options when integrating with SAP CRM
Explain SAP CRM configuration steps for integrating with SAP Cloud for Customer
Articulate prepackaged integration flows available for SAP CRM integration with SAP Cloud for Customer
Execute common integration scenarios
Determine the connectivity strategy for your cloud project
Extend standard integration scenarios
Application Consultant
Business Process Owner / Team Lead / Power User
Technology Consultant
- Essential
- Basic knowledge of SAP Cloud for Customer
- Basic knowledge of SAP S/4HANA
- Basic knowledge of SAP Cloud Platform Integration
- Recommended
- Integration experience with SAP Process Integration or other similar technology
- Basic understanding of Applica
- Introduction to SAP Cloud for Customer Integration
- Explaining Cloud Integration
- Integrating SAP Cloud for Customer with SAP S/4HANA
- Integrating SAP Cloud for Customer with SAP ERP
- Integrating SAP Cloud for Customer with SAP CRM
- Integrating Analytics with SAP Cloud for Customer
- Integrating SAP Cloud for Customer with SAP Marketing Cloud
- Integrating SAP Cloud for Customer with SAP CPQ
- Integrating SAP Cloud for Customer with SAP Field Service Management
- Describing Integration Technology
- SAP Cloud for Customer Configuration and APIs
- Configuring SAP Cloud for Customer
- Describing SAP Cloud for Customer APIs
- Describing open APIs with oData Services
- Cloud Integration Connectivity
- Describing Technical Connectivity
- Explaining SAP Web Dispatcher
- Explaining SAP Cloud Connector
- Describing Integration Security
- Describing Authentication
- Using Certificates
- SAP ERP and SAP S/4HANA Configuration
- Describing SAP ERP Configuration
- Describing S/4HANA Configuration
- SAP Cloud Platform Integration Configuration
- Describing SAP Cloud Platform Integration
- Describing SAP Cloud Platform Integration Configuration
- Performing SAP Cloud Platform Integration Value Mapping
- Data Replication
- Connectivity Test
- Describing Account and Product Replication
- Data Filtering
- Delta Mechanism for Transactional Data
- Monitoring
- Monitoring in Different Systems
- Reviewing Error Messages
- Extending Integration Scenarios
- Describing SAP Cloud for Customer Extensibility
- SAP CRM Integration with SAP Cloud for Customer
- Configuring SAP Cloud for Customer for Integration with SAP CRM
- Configuring SAP CRM for Integration with SAP Cloud for Customer
- Configuring SAP Cloud Platform Integration Configuration for Integrating SAP Cloud for Customer with SAP CRM
- Cloud Integration with SAP Process Integration
- Describing Cloud Integration with SAP Process Integration
- Describing Deployment Options and Landscape
- Preparing SAP Process Integration for Integration with SAP Cloud for Customer
- Configuring SAP Process Integration Scenarios
- Maintaining Communication Channels
- Adjusting Routing Conditions
- Maintaining Value Mapping
- Transactional Data Integration
- Describing Transactional Data Integration Options
- Preparing SAP Cloud for Customer for Real-Time Pricing and Other Transactional Data
- Configuring SAP S/4HANA for Pricing and Other Transaction Integrations
- Maintaining SAP Cloud Platform Integration Configuration
- Executing Sales Quote, Sales Order, and Opportunity Transactional Integration Scenarios
- Summary
Course based on software release:
SAP Sales and Service Cloud 2111
Course notes and announcements:
This course is ideal for people requiring a deep level of integration knowledge in SAP Sales and Service Cloud. In this course you will learn how to integrate SAP Sales and Service Cloud with other SAP solutions such as SAP S/4HANA, SAP ERP and SAP CRM using SAP Cloud Integration.
This is a SAP CERTIFIED Course. Your course will include Full Class Delivery of the comprehensive standard SAP curriculum agendas, SAP Certified Instructor, Demonstration and Presentation, Student Hands on exercises, Access to SAP Hosted servers/training environment, and SAP Certified participant guides.
With virtual live classroom training you get comprehensive training from SAP experts using seamless over-the Web connectivity. The same content delivered in SAP's traditional "brick and mortar" classrooms is presented during virtual live classroom deliveries. As in SAP's traditional classrooms, SAP virtual live classroom stresses hands-on learning providing each registered student with exclusive access to live SAP systems throughout each course. Each Virtual Live class is taught by a SAP Certified Instructor and will include an e-book student guide for you to download and keep. CPE Credits are currently available only for publicly scheduled courses delivered live at SAP locations and our Authorized Education Partner locations. CPE Credits are not available for virtual live classroom sessions.
Not finding any suitable dates? Contact us for additional available dates: training@dunnsolutions.com