This course will prepare you to:
Understand the underlying technical concepts in SAP Customer Data Cloud
Perform configurations using the "SAP CDC Console"
Integrate SAP Customer Data Cloud in your web and mobile applications
Leverage Identity Exchange tools
Understand B2B organization and access management using SAP CIAM for B2B
Software developers (Frontend and Backend)
Technical consultants
Functional consultants
Solution architects
- Essential
- Watch: SAP Customer Data Cloud Expert Video Series
- Recommended
- Previous JavaScript, Web Development, and REST Experience
- Aligning SAP Customer Data Cloud Regulations and the CX Portfolio
- Connecting SAP Customer Data Cloud with Regulation Needs
- Connecting SAP Customer Data Cloud with the SAP Customer Experience Solutions
- Configuring and Administering a Console Site
- Configuring a Console Site
- Hands-on exercise
- Configuring Accounts Schema
- Determining which data store to use
- Recognizing the Account structure
- Viewing and Editing Schema Fields
- Designing Group Models
- Configuring and Designing Data Store Schema
- Hands-on exercise
- Managing Customer Identity
- Discovering Customer Identity
- Creating a Lite Registration
- Hands-on exercise
- Creating Full Registration Accounts
- Hands-on Exercises
- Managing Screenset and Workflows
- Discovering Authentication Security Options
- Developing and Debugging Applications
- Reacting to identity events in real time
- Hands-on exercise
- Using REST APIs to deliver Identity flows
- Utilizing REST APIs
- Hands-on exercise
- Exploring Authentication Methods
- Utilizing Social Login to Register and Login
- Implementing the Phone Number Login Authentication Option
- Implementing Email One-Time-Passcode and Magic Link Login
- Applying RBA rules in the Console
- Hands-on exercise
- Exploring Advanced Authentication Methods
- Certificate Provisioning Configuration
- Exploring the Push Authentication Option
- Exploring FIDO Authentication
- Setting up Site Groups and Single Sign On SSO
- Exploring Global Access
- Managing Customer Consent
- Discover Customer Consent Regulations
- Managing the SAP Customer Consent Regulations
- Discover SAP Customer Consent Version Control
- Managing Consent Interactions Using the Consent Vault
- Configuring the Self-Service Preference Center
- Hands-on exercises
- Using Extensibility Solutions
- Configuring Webhooks
- Configuring Extensions
- Defining JavaScript Parameters
- Hands-on exercises
- Managing Identity Exchange
- Discovering the SAP Customer Profile
- Utilizing GConnectors
- Configuring Dataflows and Components
- Ensuring Compliance Using Dataflows
- Hands on exercises
- Managing Federation
- Defining Federation
- Configuring SAML
- Configuring OpenID Connect (OIDC)
- Utilizing JSON Web token (JWT)
- Hands- on exercises
- Integrating Mobile Apps
- Exploring Mobile SDK Development Options
- Implementing Android SDK
- Implementing iOS SDK
- Configuring Mobile Session Management
- Implementing SAP Customer Data Cloud B2B
- Exploring the B2B Capabilities
- Configuring B2B Org Setup
- Hands-on exercise
- Configuring authorization setup
- Hands-on exercise
- Implementing Org Management
- Hands-on exercise
Course based on software release:
SAP Customer Data Cloud 2311
Course notes and announcements:
This course will guide you through the main concepts and functionalities of SAP Customer Data Cloud. You will gain an in-depth understanding of the implementation of the key business scenarios of the SAP Customer Data Cloud solution. In addition, you will discover the B2B capabilities of SAP Customer Data Cloud.
Through live demos and hands-on exercises, you will learn the configuration options in SAP Customer Data Cloud and development using Customer Data Cloud APIs and SDKs. Hands-on activities include customizing Data Schema, including implementing Customer Identity using Screen-sets and Web SDK, implementing Customer Consent, working with Customer Data Cloud API, and implementing single sign-on. The hands-on activities for B2B CIAM include activating Organization Management, customizing Organization and Member Schema, creating Assets, Actions, Applications and Policies, setting up Authorization, and implementing Organization Management.
We recommend using your computer for the best training experience. The technical requirements for training delegates on this course are a text editor and a web browser.
This is a SAP CERTIFIED Course. Your course will include Full Class Delivery of the comprehensive standard SAP curriculum agendas, SAP Certified Instructor, Demonstration and Presentation, Student Hands on exercises, Access to SAP Hosted servers/training environment, and SAP Certified participant guides.
With virtual live classroom training you get comprehensive training from SAP experts using seamless over-the Web connectivity. The same content delivered in SAP's traditional "brick and mortar" classrooms is presented during virtual live classroom deliveries. As in SAP's traditional classrooms, SAP virtual live classroom stresses hands-on learning providing each registered student with exclusive access to live SAP systems throughout each course. Each Virtual Live class is taught by a SAP Certified Instructor and will include an e-book student guide for you to download and keep. CPE Credits are currently available only for publicly scheduled courses delivered live at SAP locations and our Authorized Education Partner locations. CPE Credits are not available for virtual live classroom sessions.
Not finding any suitable dates? Contact us for additional available dates: training@dunnsolutions.com
