Once you understand who and when a customer is abandoning their cart, now you can do something about it. Based on the metrics, you can create effective post-abandonment marketing tactics to eventually gain the conversion.
- SMS Notifications/Reminders
- Personalized email with direct access to finish transation
- Offer optimized discounts to incentivize
- Retarget on social media
- Up-sell/cross-sell to refresh interest
In addition to marketing tactics, Dunn Solutions' can execute back-end solutions to assist with e-commerce issues:
- Guest checkout
- Real-time inventory updates/cart timers
- E-commerce software upgrades to resolve slow loading time
- Secure checkout procedures
- Live chat customer service
With Dunn Solutions, you can continue to monitor and improve cart abandonment, price optimization, market basket, and other metrics that will increase sales and profits for your organization.