CareConnect Hub - Engagement Portal for Nursing Homes and Assisted Living

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Nursing Homes & Assisted Living

Patients and Families Want a Personalized Experience

Patients and families want to see content that is relevant to their healthcare needs and offered content relevant to their past activities and demographics. Content personalization speaks directly to the patient's interests and needs, which provides increased patient retention and a higher average patient pay yield, and improves quality of life. Patients and their families want better care, better communications and transparency.

Patient Portals Are On the Rise

Patient portals have been on the rise with 87% of patients wanting electronic access to their health records. They provide a way for healthcare providers to deliver health records to their patients in a secure manner.

Primary care is seeing greater competition in today's market. Increasing convenience for patients through a portal is becoming a basic requirement as part of a wider strategy to not be overtaken in the competitive environment.

Nursing Home Portal Third Level SubSection

CareConnect Hub Features

FEATURING

Viewing: The Family Engagement Portal for Nursing Homes & Assisted Living Facilities

The Family Engagement Portal for Nursing Homes & Assisted Living Facilities

CareConnect Hub is designed to allow interaction with caregivers and family in real time. This could include: access to the patient's schedule, the name of the caregiver scheduled, plan of care, visit records, and much more. This allows true transparency and instant access to information specific to the patient and family. 

For the Family of a Nursing Home & Assisted Living Patient

  • Exchange secure e-mail with their family members, patient, and health care teams
  • Web-conference with patients
  • See lab results
  • Check benefits and coverage
  • Update contact information
  • Make payments
  • Download and complete forms
  • View relevant educational materials or content including videos
  • Post pictures/videos/notes to the patient

For the Nursing Home & Assisted Living Patient

CareConnect Hub allows patients to:

  • Exchange secure e-mail with their health care teams
  • Interact with loved ones
  • Receive automated feeds from social media like Facebook, Snapchat
  • Request prescription refills
  • Schedule non-urgent appointments
  • E-Visits
  • Download and complete forms
  • View educational materials

This results in improved patient safety, quality and availability of care, and improved quality of life!