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Training Schedule

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(C4H05E) SAP Field Service Management & Service Cloud Integration (eLearning)

Code: C4H05E v21
Type:
Tuition (USD): $187
Length: 182Days

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Location: Date Guaranteed to Run:
eLearning, US 01/27/2022
eLearning, US 02/01/2022
eLearning, US 02/02/2022
eLearning, US 02/05/2022
eLearning, US 02/08/2022
eLearning, US 02/09/2022
eLearning, US 02/10/2022
eLearning, US 02/13/2022
eLearning, US 02/14/2022
eLearning, US 02/17/2022
eLearning, US 02/18/2022
eLearning, US 02/20/2022
eLearning, US 02/22/2022
eLearning, US 02/24/2022
eLearning, US 02/28/2022
eLearning, US 03/03/2022
eLearning, US 03/04/2022
eLearning, US 03/06/2022
eLearning, US 03/11/2022
eLearning, US 03/12/2022
eLearning, US 03/15/2022
eLearning, US 03/19/2022
eLearning, US 03/21/2022
eLearning, US 03/25/2022
eLearning, US 04/07/2022
eLearning, US 04/16/2022
eLearning, US 04/23/2022

Not finding any suitable dates? Contact us for additional availability: training@dunnsolutions.com

Skills Gained:
This Course will prepare you to: Understand the use cases for the integration of SAP Field Service Management and SAP Service Cloud Develop understanding of the configurations needed to implement the integration Be able to test the standard scenarios in the integrated landscape
Who Should Attend?
Application Consultant Developer Solution Architect Technology Consultant Trainer
Prerequisites:
  • Essential
  • * Basic knowledge about following solutions
  • SAP Field Service Management
  • SAP Service Cloud
  • SAP Cloud Platform Integration
  • Recommended
  • * C4H510 * CLD100 * C4H520
What You Will Learn:
  • Getting Started with Integration
  • Introduction
  • Standard Integration Capabilities
  • Use Cases for Integration Administration and Configuration
  • Settings in SAP Field Service Management
  • Settings in SAP Service Cloud
  • Settings in SAP Cloud Platform Integration Putting It All Together
  • Demonstrations
Course Info:
Course based on software release:
SAP Field Service Management 2005
SAP Service Cloud 2005
SAP Cloud Platform Integration 2005

Course length: 90 minutes

Course notes and announcements:

This course is designed for consultants and developers. It covers standard integration capabilities and basic integration process workflows between SAP Field Service Management and SAP Service Cloud. It is equipped with explanations of the administration and configuration steps required in SAP Field Service Management, SAP Service Cloud, and SAP Cloud Platform Integration to fulfill the end-to-end service process. Towards the end of the course, learners will also watch demonstrations of how to map Tickets in SAP Service Cloud to Service Calls in SAP Field Service Management.

This course is available with a SAP Learning Hub Subscription.

In order for your company to get the most from its SAP investment, your executives need to understand the full potential of your solution - and your users need the right skills to accomplish their daily tasks. That's why SAP Education offers a growing catalog of e-learning offerings - highly interactive, Web-based courses that enable you to deliver the timely, focused training your organization demands.

SAP Education's e-learning courses complement our tried-and-tested classroom-based training, allowing users to improve or maintain their skills by building online learning into their schedules. Your people have the flexibility to determine what, where, and when to learn. They can repeat learning units as often as required and control the duration of learning sessions and your organization can realize significant benefits in reduced travel - and the resulting time and cost savings. Unlimited online access to SAP Education‘s content for 6 to 12 months subscription period

E-learning courses include highly effective instructional elements and simulations based on authentic situations. By completing these courses, users gain a solid understanding of how to navigate SAP solutions and how SAP solutions can support their role-specific business processes and individual objectives - as well as your overall corporate strategy.

Our SAP eLearning curriculum meets your needs. SAP's e-learning curriculum caters to a wide range of learning styles and subject-matter requirements. Experienced consultants, project team members, support professionals, end users, power users, and executives will find courseware to meet their needs. In addition, individuals can get the training they need without the cost of travel or time out of the office. All courses are based on real-world business scenarios and the latest learning methodologies and technological standards to provide an e-learning environment that will enable users to work more productively with the SAP solutions related to their business functions.

All SAP Online Knowledge Products and SAP eLearning sessions are non-refundable.